Note: We sell differentmobileand paper Passes with different rules and timelines - click on one of the links below to see how toapply for a refund. If you want to change your paper Pass validity or other details printed on the Pass, you must apply for an exchange. donna Report inappropriate content nzentena Italy Level Contributor 18,111 posts 3. Can I use the Roma Pass 72 Hours and/or the Roma Pass 48 Hours for transfers between the Fiumicino/Ciampino Airports and Termini Station/Central Rome? No. Where can I check the balance of my CartaFRECCIA points? It cannot be used for routes with origin or destination outside regional or provincial borders. WebWelcome to Montenaire! In case of connection Freccia+Freccialink as Freccialink is an integral part of the journey it is considered one trip. We have an Italy flexi pass 8 days in 1 month in 1st class. Will the ticket be forfeited or I can still use it on the next available train? The Pass must be activated within 11 months from the date of purchase and is available in 4 different options: 3 or 4 journeys within 7 consecutive days; 7 journeys within 15 consecutive days; 10 journeys within 30 consecutive days. WebWeekly (monday-sunday) validation Validation is mandatory for passes purchased ONLINE, on APP Trenord, ATM machines and Intesa Sanpaolo Home Banking which must be WebI-Pass Transponder Registration & Activation Create I-Pass account. , Did your Pass arrive later than expected?, Wasyour paper Pass delivered after the estimated deliverydatewithour shipping provider? I imagine this would be possible at the Trenitalia ticket office but I never asked anything particular there. When we get to the station how do we know which car we are on? Payment. How do we find what train station is closest to any given hotel. We will transfer the refundable amountto your original payment method (for paper reservation tickets, you must return the physical ticket(s) first). Give back to the Community. If you, after having looked at the guide, have questions about how to make specific reservation, please give your travel details (departure date, time and route) preferably in a new topic, and you will get advice. If you bought tickets from the ItaliaRail site, youll need to contact them. During the activation process the start date of the Pass validity must be set and it cannot exceed 11 months from the date of Pass purchase. It would be even more strange if an Italian ticket office is unable to select seats when reserving when their website can. Youll need to contact them if you have questions about your purchase. Adults: 29 euro. Do you have an activated Pass for which the validity period already started? You must always have with you and present to the Cabin Crew the temporary "courtesy" Io Viaggio card, the season ticket receipt and an identity document with photo. The Promo is not valid for journeys in combination with other carriers. Keep in mind, adding to the app the trip/train is not a seat reservation!. how to activate trenitalia pass. Online sales close 15 minutes before the scheduled departure time. Give back to the Community. You can make bookings at any time within those 11 months. There will always be a charge for the reservation in Italy. possibile cambiare la stazione di attivazione del abbonamento se stata inserita per errore dopo l'acquisto. In the next step, if you already have a card or have one or more cards associated with your account, choose which card to load on. . How can I retrieve the ticket? How else can I purchase / renew an electronic season ticket? P.O. Im probably over thinking this whole thing and will just go to the train station to make my reservations. WebA Eurail pass must be activated before it can be used. La carta plus sar caricata sulla tessera? Thanks! We'll send you an e-mail with instructions to reset your password. Assistance for travelers with disabilities, Discover the rail passes available at the reseller. Do you know if the pass includes these destinations? You can only use trains departing within 3 hours after the one indicated on the ticket. You can also skip the Trenitalia site altogether and get your tickets before you leave home from ItaliaRail, a US-based company that partners with Trenitalia to offer real-time connectivity to the Italian rail reservation system. Children under 4 years of age are permitted to travel free of charge provided they do not occupy their own seat. You cannot activate a new pass before the access from your previous pass expires. It is available exclusivelyine-ticket form. Choose the ticket that best suits your needs; 3. You can find the applicable refund policies on the Railway Company websites and refund policies on exceptional refunds in Appendix 1 of our Booking Conditions. It is anonymous because it does not require any profiling. WebThe Italia In Tour 3 and Italia In Tour 5 Promos can be purchased from this website, from ticket offices and Self Service machines in stations or through travel agencies. The QR codes in the app are NO reservations!!!!! Supra-regional fare tickets are valid for 4 hours from validation. If you have not managed to activate your subscription on time, within 3 days for the weekly, within 5 days for the monthly and annual, you will need to go to a Trenord ticket office or aMy Link Point, in Milan Cadorna or Milan Porta Garibaldi, with the card and the receipt of payment of the ticket. The only difference is if you use the train company direct (e.g. The recommendation from the experienced travellers in the Community is to never connect the journeys to the pass and create the QRcode until just before boarding the train. for 3 hours for a travel up to 50 km, 6 hours for between 51 and 200 km, 24 hours for over 200 km, You can manually validate only the "a convalida manuale" ticket by filling the spaces with station of departure, day and time of the travel. Since the Trentialia calendar only goes out a few months in advance, youll need to use a date in the next 1-3 months to get an estimate. The age limit for that is the day of their twelfth birthday. The data thus obtained is compared to the overall duration of all the journeys of that route, according to the provisions of the Service Contract; if the resulting value exceeds the minimum reliability standard, the Trenord subscribers of the route concerned are awarded the Bonus. This is the box you need. I guess Im not making myself clear. i chose my journeys - all manual on Trenitalia and have added the journeys with my trip and attached them to our passes. Do you have any questions? 5. That sweet spot is impossible to identify with 100% accuracy, Im afraid. The other thing: This is March. There is no need to book this all so far in advance. The Trenitalia pass can be gotten anytime, and the free bookin slower) trains, the schedule only goes out about a week in advance. Select Reset console. 23. r/AnimalCrossingNewHor. Ifyou'reunhappy with your purchase or your travel plans have changed,we'llfind asolution for you. The Promo is not valid within the territory of the Cinque Terre National Park, delimited by the stations of Levanto and La Spezia Centrale and including the stations of Monterosso, Vernazza, Corniglia, Manarola, Riomaggiore, within the provinces of Bolzano and from Trento to Bassano del Grappa, nor is it valid aboard services operated by other transport companies, including Trenord. Pay By Plate Pay By Plate allows you to safely and securely pay unpaid tolls up to 14 days after you travel. If they are, the refund is subject to the policy of the relevant railway company. We're happy to exchange your mobile Pass(es) fora small exchange fee of15 per Pass in the following circumstances: If youpurchased Plus, together with your Pass, you could exchange your Pass for free. Plus, the sites kind of messy. When Im on Trenitalia site I can choose seats and car. click on More Options directly from the purchase form on the home page; go to the Promo/Regional Services section; select your Promo of choice from the drop-down menu; choose when to activate the validity of your Promo; select the number of tickets you wish to purchase; set the date of validity when you wish to set off on your travels. Please be aware that most reservation tickets are non-refundable and no changes can be made after booking. 110. My link Card is a card that allows you to load your one-way tickets and carnets. Default search results, in the Prices column, are for 2nd Class. Gli abbonamenti cartacei venduti da altre aziende di trasporto sono abbonamenti integrati come IVOP, IVOL e Trenocitt e continueranno ad essere validi a bordo dei treni Trenord. Ticket digital use in . In all cases, the option to refund or exchange a promo Pass will bestated explicitly in the offer and on the purchase invoice. But I make a reservation and have a QR code, then why cant I see which car we are on and our seats. Otherwise, if youd prefer walking from the station, you can plot the address of your hotel and the addresses of the train stations on a map. WebWelcome to Montenaire! Do you guys know how to add a ticket to your trenitalia pass and do you guys know how use the Go to 'Pass details' and then to 'Refunds and exchanges'. That means you get the best fares and most updated availability without having to translate your itinerary from English. What can I do? We have accommodations in all the cities that we are travelling to on specific dates. In this way you will be notified of the status of the train on the day and at the time selected and you can find it in the "Notifications" and "Trains followed" sections, with the possibility of removing or changing the days and times of receiving notification by using the scroll wheel. This standard is defined by a "threshold value", upon exceeding which the company is obliged to repay. We have an Italy flexi pass 8 days in 1 month in 1st class Our 1st trip is from Rome Termini to Salerno. Per abbonamenti su biglietto Trenitalia ATB, 7 giorni prima dellinizio della validit. I was unable to activate the subscription purchased online within the requested time, what should I do? Where did you make your reservations? With that ticket number (PNR) I can go to the Trenitalia site and purchase/choose my seats. To register on the App, just click on LOGIN at the top right > FAST REGISTRATION, enter your details, give your consent to the Privacy Policy and click on the "Continue" button. Different rules may apply asthese Passes are sold with a discount or special offer. If you do book reservations and want to make sure just use the Trenitalia site to start a standard booking then use the seat map to confirm the seats you have been allocated are together. Il costo valido per andata e ritorno illimitati, all'interno del periodo di validit. If your travel plans change in the last moment you will loose travel days if you have activated the pass in advance. Trenitalia is one of the more stubborn operators that offer seat choice if you buy a retail ticket from them, but only offer pass users an allocated ticket when you buy a reservation. Trips purchased and made in the last 30 days are displayed in the Archive section of the My Trips section. Finally, you can proceed with payment by purchasing your subscription with a credit card (Visa, Mastercard and Maestro circuits), PayPal, Satispay or using a Trenord Gift Card; 5. The logged in user experience does both of those things. The online refund request form is here https://reclami-e-suggerimenti.trenitalia.com/rimborsi/en/Anagrafica.aspx There is no facility to put a thirteen-year old on a Trenitalia pass. WebTrains in Italy are primarily run by Italian state-owned Trenitalia, whose fleet of high-speed, InterCity and regional trains cover the length and breadth of Italy. Required fields are marked *. Enter your MyTrenord credentials, or register [once registered, proceed with login], 2. {{variant.localizedTravelPackDescription}}, {{variant.localizedPassUpgradeDescription}}, we refundall returns in the original payment method. You'llget an 85% refund the amount you get is based on the price of your Pass (we charge a 15% cancellation fee)., How much is the refund with Plus? , Note: Shipping and Pass Protection* costs are non-refundable. , Promo Passes can be non-refundable or non-exchangeable for mobile and paper. The front end is translated pretty well, but there are still parts where youll need to know some Italian to figure out the answers to your questions. You can buy it at the ticket offices, resellers, self-service machines, ONLINE, APP Trenord, ATM machines [renewal only], Intesa Sanpaolo Home Banking [renewal only]. You'llget a 100% refund if you purchasedPlus with your Pass;however, the costs for Plusare non-refundable. A. 6. 1 Traveler. In that case, the ticket is valid only for the train requested. The English version of the site is actually pretty good. There's nowhere to enter start date on that first page, I can't get past the first stage without a 'live' Trenitalia pass. Any tickets you purchase toreplace lost or stolen Passes cannot be refunded either. All you have to do is activate your new pass on a turnstile or on a validator at the station chosen during the purchase procedure. Above the red banner you see Trip Data: GOING, which indicates that this is a one-way ticket. Look on the left of the screen and youll see a search box with the word Ticket at the top. Depending on the type of trip purchased, the following functions will be displayed and can be activated using the appropriate buttons in the "My Trips" section: Date/Time Change (for changing only the departure date/time); Ticket Change (for changing departure and arrival, number of passengers, etc., offer); Refund (for requesting a refund before departure, if permitted by the offer purchased); Add to Calendar. Per acquistare gli abbonamenti a tariffa regionale Lombardia, gli abbonamenti integrati ( IVOL, IVOP , Trenocitt, Transfrontalieri) presso la rete di vendita di Trenord necessaria la tessera Io Viaggio in quanto Trenord ha dismesso lemissione di abbonamenti cartacei. Press the Xbox button to open the guide. I am looking at buying a pass for 7 days. Adult pass holders may also reserve seats for the children added to their Pass. , In the above cases, youll get an 85% refund the amount you receive is based on the price of your Pass and excludes anyshipping and Pass Protection costs (we charge a 15% is a cancellation fee). Step 2. You can buy your tickets by credit card [Visa, Mastercard and Maestro circuits], PayPal or Satispay or with the credit of the Gift Cards. Select "Find My" and tap "Find My iPhone" again on the next page. Access the shopping cart, check that all travel details are correct and "Confirm". I then get a QR code for that journey when I View Ticket. Sorry, our virus scanner detected that this file isn't safe to download. james acaster: repertoire transcript, We are on and our seats for 7 days attivazione del abbonamento stata... Search results, in the original payment method this is a Card that allows you to and. Is actually pretty good my CartaFRECCIA points where can I use the train station make! 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